Import tax & Custom Duty

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.


Buyer need to work with Customs to make custom clearance and pay for its custom duty/taxes at its destination, and Seller don't reponsible for any loss which caused.


*If you don’t agree the upon items, please don’t place the orders.

Warranty & Return Policy

We are always applying ourselves to better our service for all our valued customers. Following are some questions our Warranty and Returns Policy:

1. This item is ALL BRAND NEW and in the original factory box and packing, all products have been checked and packaged in good condition before dispatch.
2. The images shown are not the actual item and are for your reference only.
3. Normally we provide 3 years warranty for consumer to our LED lights. If the led lights were broken in two years due to quality issues, we will repair it for free. (Excluding items damaged or misused after receipt).
4. Before returning goods, please contacts us first to discuss the issues you are having. Meanwhile please tell us what the defect is, to eliminate improper use. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
5. If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty.
6. Generally, we advise you to return faulty goods by sending them through the Post Office and EMS rather than using couriers like DHL, UPS, FEDEX and TNT. Normally it will take 7-15 days to return goods to us by Post Office or EMS.
7. Return shipping fee be responsible from buyer.

Shipment

1. WORLDWIDE SHIPPING (Except some countries and APO/FPO). The shipping method depends on your choice.
2. Items will be sent out in 1-7 working days after the payment is cleared and then provide you tracking number and tracking webiste.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
3. All items packed with protective Bubble to ensure your products arrive in perfect condition.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Delivery Time:

Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! If you have any question or disatisfaction, please contact us immediately BEFORE leaving any neutral or negative feedback to us, so that we can work and solve the problem for you at the first time. Your satisfaction and 5 feedback is the most motivation for us to do it better and better !